Forgot skybag quote how to reset1/31/2024 ![]() ![]() ![]() Finding or resetting a TSA lock combination If I email info get no response, and they have washed their hands of the matter.It's basically copied from the source at the bottom, and It seems that everything is pretty much relevant, so I didn't see a point to rephrase or omit anything. As there response shows, I have still not received my goods and they have not done anything to sort this out. I would avoid them and be advising others to do the same Lack of research over customs rules has had nothing to do with the errors and delays. ![]() All the errors made were not related to the pandemic and were down to poor customer service, lack of understanding of the business and negligence. This shows a lack of understanding of the business they are involved in. Currently my bags have cleared customs and I have still not received them, yet skybags fobs me off saying it's a customs issues. They should not take peoples money if they are going to outsource delivery and then blame issues on customs ( when clearly the issues are due to DHL). Skybags have shown zero responsibility leaving me to endure the daily stress for a month of trying to sort things out with DHL. These items were for my children as we have been trapped overseas during the pandemic. The delays have been due to DHL error (not customs) yet skybags washes their hands of the situation and worse I have been charged huge storage fees due the delays. It has been over a month and I have yet to receive my belongings. Skybags outsourced my belongings to DHL then washed their hands of the matter. ![]()
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